Localization of Zendesk Knowledge Base materials

Alconost allowed us to offer our platform in over 8 languages almost overnight. We have continued to work with Alconost as they are responsive and provide quality work. Alconost relieves us the burden of finding and managing translators, allowing us to focus on improving our platform while providing it to our non-English speaking demographic.

During the rapid growth phase of any startup, you appreciate anything that saves you time. And with a growing international user base, translation quality affects the way people feel about the reliability of your company.
With Alconost + Crowdin we loved the way translation is guaranteed to be accurate and context-appropriate.

Nitro is extremely helpful when it comes to localisation for us. Allowing for quick turnaround, with great support, the results are of high quality. It's a core part of our process.

Given the volumes we need to translate weekly and the number of languages we localize our website and apps into, Alconost offered us the best solution in terms of flexibility, pricing, and quality among the translations agencies we were considering. The quality of the translations is quite high with the proofreading service that Alconost provides.

I really appreciate the speed and quality of work provided by Alconost team professionals. Thank you and keep rockin' !

We used to work with freelance translators via a crowdsourcing platform, but the process was lengthy and complicated. With Nitro it’s easy for us to translate texts for our games into multiple languages simultaneously: we just copy the text, specify the languages needed, and receive our translated texts within 24 hours!

We have been working with Alconost team for many years and never had an issue and with the time the quality of localization services only increased.

The communication with Alconost has been smooth, the delivery speedy, and the results flawless and consistent.

Fast, quick, and responsive to our changing requirements for various projects.

Alconost has an exceptional and highly skilled team that diligently and swiftly handles tasks with high attention to detail. We are delighted that we have successfully resolved the intricate multilingual structure of our website and other written materials. With a partner we have complete trust in, our confidence is unwavering!

We are a global company and require high-quality translations in multiple languages. Alconost did an excellent job for us. Their communication was fast and convenient, and the translation quality was top-notch. We will definitely turn to Alconost again for our future projects.

We’ve worked with Alconost for many years now. The fact that we can go to the same company to translate a website, an interface, or technical documentation, create a video clip, or record a voice-over isn’t just convenient — it’s extremely convenient.

Working with Alconost has been a very positive experience. Our Project Manager is very helpful and quickly responds to our requests and questions. The translators are very thorough; they often ask questions and submit valid suggestions and feedback. The recurrent translation process we have in place has been working perfectly and saved us a lot of time.

I sincerely thank the Alconost team for their work translating Conf.app. Their professionalism, patience, and attention to detail throughout the process were impressive, and the final results were of the highest quality. I highly recommend Alconost to anyone seeking professional translation services and look forward to working with them again.

A team of professionals with whom it is always pleasant and convenient to work. Their approach to work and interaction processes instill confidence in the result.

We’ve had an excellent experience with Alconost. They are incredibly proactive, ensuring our tone and content are handled with care, and always taking user feedback into account. They’ve also been flexible and responsive when we’ve needed urgent tasks completed, which was a lot. :) We’re happy to continue working with them.

With tight deadlines to release app updates, we could not ask for a better translation partner than Alconost. Reliable, accurate, fast, and willing to go above and beyond. We've never found better value for our money!

I really enjoyed the collaboration that has been established from the very beginning of the localization process. The communication has been smooth and both translators and the project manager have proved to be attentive to all aspects of our software, from character limitations to glossary and stylistic guidelines.

The translation team Alconost established for us was quick to grasp what the HUD App was about and since then, it's been a very straightforward and easy partnership for us. We know our app is unique, and we love working with Alconost because their team gets it. They have made offering our app to a worldwide audience as trouble-free as possible.

We are happy how the processes are working with Alconost: smooth and flexible. We do recommend the company as your translation partner.

To be honest I was very surprised at the quality of the work considering the time and cost, I had heard that the value for money of the localization services was very good, but it was actually much better than I expected, I would definitely work with Alconost again, in fact I am recommending them to colleagues in the industry.

Picking a localization service with a strong understanding of the games industry was critical for us, as the mod.io platform is used by a diverse range of game studios and their mod creators and players. Each of these have a different usage pattern, so catering for this is important, which Alconost understood and was able to deliver on.

Alconost simplified our localization process and made translations a breeze. Their service is highly professional, with efficient communication, timely delivery, and exceptional expertise. I highly recommend them.

Translations are always professional and of high quality. The project managers are willing to solve unusual or difficult problems (such as finding a rare language translator or advising about regional variations in the same language in different countries). It’s a pleasure to work with Alconost.

Over the past few years of cooperation with Alconost, we have had absolutely no issues and always received translations within our preferred time frame. Communication is as simple as possible; Alconost fully takes care of all possible nuances that may arise during the translation process. We are very pleased with the cooperation. Keep it up!

I contacted Alconost when I needed to translate a game into ten different languages. The translation was completed very quickly and in a format that was convenient for me. I’d also like to mention their managers, who are very friendly and always willing to help. They were very kind and helpful, and I enjoyed interacting with them. All in all, my experience working with Alconost was extremely positive.

On several occasions, the team at Alconost have gone out of their way to deliver projects on time. They're also very transparent when setting expectations. It's a pleasure working with them!

I am pleased with both the quality and the process. We've received numerous positive endorsements and reviews, which is why we've decided to fully transition our new editor and account to their services.

Pleasant and knowledgeable professionals. I liked the structure of the translation process from a technical point of view, especially work with the glossary. Native translators, skillful work with the program, and the ability to observe the process are definite advantages of Alconost.

You are a team of professionals, it is pleasant to work and get excellent results on time. My expectations from cooperation were fully justified. Thank you!